Account Management Solutions (AMS)

A subsidiary of Quad Corporation, Inc.

Providing professional quality service and value

Account Management Solutions (AMS) is an early out billing and payment monitoring service that has over 25 years of Revenue Cycle Management experience in helping you manage your self-pay accounts. We are here to help identify your needs and provide the necessary resources to compliment your staff in maintaining your cash flow goals. We utilize our RCM experience and healthcare expertise to implement strategies to achieve your goals while also maintaining a positive patient experience. We are a true partner and extension of your billing department.

Strategies
Call Campaigns
Statements and letters
Financial policy guidelines and talk off expectations
Charity Guidelines
Seamless transition from Early Out to Collections

Call Campaigns

Are you making calls now? Are you short staffed? Does your staff have enough time to devote to making timely calls on the accounts? As each day passes without follow up the more likely the account will move to bad debt. Technology advancements and partnerships help us create and implement call campaigns to make sure accounts are followed up on a timely basis to ensure that promises to pay and payments are made and regular basis. The more patient engagement the more likely to receive payments.

Statements and Letters

Implementing your customized strategy, we will work on a letter campaign that will send out statements on predetermined automated timeline, along with the letters we will place calls on the accounts. The number of calls and the spacing of the calls will be determined in your strategy. We will follow up on missed payments or promises to pay. We can customize your payment plans based on your internal guidelines. Charity applications can be sent to those that are in need as well.

Online payments/IVR

Consumers can access their account information to make payment online 24/7 on our online portal payams.virtualbillpay.net. We can create online payment plans that also mirror your internal guidelines. We also have a dedicated number for them to make payment by phone without the need of talking to a representative if they so choose

1

We determine your needs

In order for us to best service your facility we have to identify what those needs are. We are here to help identify your needs and provide the necessary resources to complement your staff.

2

We set and execute your goals

Once we know what your needs are, we can implement strategies to achieve your goals. We want you to focus on what you are good at and let us do the rest.

3

We make your collections

We provide a seamless transition from AMS to Quad Corporation. Give us your guidelines and we will handle the transition. We have seasoned staff who are also well cross-trained.

We help you identify your business needs and provide the necessary resources to complement your staff

We service our clients by meeting their accounts receivable needs from top to bottom. We take a team approach in advising our client on the right strategies to develop a sound recoveries plan. Our team approach provides end-to-end solutions. Our focus is to provide the highest quality account collection and recovery service to clients on a local and regional basis.

Our Account Management Solutions

First party programs

Quad Corporation has developed a unique software program which allows us to be an extension of your business office. We work with patients earlier in the billing cycle to secure payments sooner, preventing unnecessary collection calls and letters.

Payment monitoring

Once a payment plan has been established, we will monitor account activity to ensure arrangements are satisfied promptly.

Custom solutions

We offer one-on-one team based consultations to assist your accounts receivable and revenue cycle needs. Let Quad Corporation help implement customized programs that enhance you internal collection or billing process.